At www.AllSuperBrands.com, we are dedicated to providing high-quality products that meet your expectations. We offer a standard 12-month warranty on all our products unless stated otherwise on the product page. This Warranty Policy explains the coverage and how to handle warranty claims.
1. Warranty Coverage
- Standard Warranty: All products purchased from www.AllSuperBrands.com come with a 12-month warranty from the date of purchase, unless otherwise specified on the product page. This warranty covers manufacturing defects and issues related to the quality of materials and workmanship.
- Product-Specific Information: If a product has a warranty period different from the standard 12 months, it will be clearly mentioned on the product page. Please review the product details for any specific warranty terms.
2. Warranty Claims
- How to File a Claim: If your product experiences a defect covered under the warranty, please contact our customer service team at customercare@superspringventures.com with your order number, product details, and a description of the issue. We will guide you through the warranty claim process.
- Documentation Required: Keep your original purchase receipt and any warranty documentation provided with your product, as these may be needed to process your warranty claim.
- Manufacturer Support: In some cases, you may be directed to the manufacturer's authorized service centers to handle warranty claims. Our customer service team will assist you in connecting with the appropriate service provider.
3. Exclusions and Limitations
- Non-Covered Issues: The warranty does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear. Specific exclusions will be detailed on the product page or in the warranty documentation provided with the product.
- Third-Party Repairs: Any repairs or modifications carried out by unauthorized third parties may void the warranty. Ensure that any service is performed by an authorized service center as specified by the brand.
4. Warranty Period
- Standard 12-Month Warranty: The 12-month warranty begins on the date of purchase as indicated on your receipt.
- Exceptions: If a product has a different warranty period, it will be clearly stated on the product page. Please check the product details for the exact warranty period applicable to your purchase.
5. No Implied Warranties
- No Additional Warranties: Except as expressly stated on the product page, www.AllSuperBrands.com does not offer any additional warranties, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
6. Contact Us
If you have any questions regarding the warranty coverage of a product, or need assistance with a warranty claim, please contact our customer service team at:
Email: customercare@allsuperbrands.com
Address: 705 Ecstasy Business Park, J.S.D. Road,